Randy McDevitt started a business –called MedLink at the time– in the summer of 1991. If you’ve looked around our website at all, you’ll see that he is still a part of our executive team. His son, Matt, is our current CEO.
Our Continued Mission
We started the first phase of our business with the purpose of providing support to the independent agent community. Today, we continue that same mission.
Our work in 1991 was different than where we are now. Then, we served as a managing general agent (MGA) for Blue Cross and Blue Shield of Kentucky. An MGA is a “wholesale” distributor for an insurance company that works with independent agents and agents to assist with their sales efforts. Blue Cross appointed four MGA’s to service four geographic areas in the state. MedLink was assigned parts of Jefferson county and Northern Kentucky.
When Blue Cross and Blue Shield of Kentucky merged with Blue Cross and Blue Shield of Indiana location in 1994, the new company decided to buy out the MGA’s and distribute the Blue Cross and Blue Shield products in-house. During that three year period, MedLink doubled their Blue Cross and Blue Shields book of business in its assigned area. That began our transition for new business growth in the industry.
A New Business Model
After Blue Cross acquired our book of business, Randy McDevitt started rebuilding the agency in 1994 when it took on a new phase. Very quickly, McDevitt was approached by a few insurance agents in the area asking him to assist them with their sales efforts because of the difficulty in dealing directly with the insurance companies. Our company began a new direction that Fall, assisting ten insurance agents with carrier connections.
In only a few years we grew substantially. We soon found ourselves assisting hundreds of agents throughout Kentucky, Indiana, and Ohio. During this period we added several new carriers to our portfolio and saw visible growth on a monthly basis.
New Name and New Additions
In 2010, we changed our name to AgentLink. As with any timeline for a business or a person’s life, we reached a pivotal moment of development in 2009 when we implemented a new strategy to market our products and services. This allowed us to serve agents in many ways. In this capacity, we began to serve as the “backroom” to other marketing organizations on a regional and national basis. With our state of the art communications system, we could represent these organizations with great transparency.
Our Culture at AgentLink
Our desire to help independent agents and agents has never wavered. We are still a 100% “wholesale” agentage agency, which means we never compete with agents. What started with a few team members now includes over 50 employees. Our award-winning company culture is founded on core values like family, integrity, and wellness.
We want people to know who we are and to make our services and support readily available. If you want to know more, just ask us!