There is no single metric used to measure business growth. Growth might refer to “more,” like gaining more clients or offering more services. It can also refer to “better,” like providing better customer service or deciding how to better use current resources. No matter what type of growth your agency is looking to achieve, Agent Link’s Concierge Services can help you get there.
1. Provide More Services
Most agents aren’t an expert in every type of insurance. You have your niche, but you may still want to service the rest. With our Concierge Services, you don’t have to pass off referrals to competitors or try to learn the know-how for certain policies outside your niche. Instead, you can refer your client to us. We will provide the best, most comprehensive service on your behalf. And since we’re your business partner, you’ll share in the commissions. We even hand referrals back to you when they’re ready to be serviced in your specialty.
2. Better Utilize Your Team
One person can’t do it all, that’s why you have a team! But when your team is stretched too thin you run into issues like poor customer service, not meeting the client’s expectations, burnout, and turnover. Instead of having your agents handle all the advertising, accounting, or account management or hiring a person dedicated to tasks that don’t need an entire position dedicated to them, you can outsource these tasks and roles to us. Our Concierge Team is ready to help you with all of your office needs from back-office admin support, to creating educational material you can use with your branding, to hosting health fairs and enrollment events. We’re here to help you do it all, seamlessly, so your team can focus on what they do best.
3. Goals and Processes
If you’re looking to grow your business, you’ve likely set strategic business goals already (if you haven’t, here’s where you should start building your goals). But setting clear goals doesn’t make them happen. Even the seemingly easiest goals can be challenging to meet without the correct implementations. That’s where we come in. Our Concierge Services staff will help you get your prospecting started and conduct training for your staff. Simultaneously, your processes are where your business can truly shine and stand out from your competitors. Our Concierge Services team will help support your sales management, comprehensive account management, HR support, and more, all while delivering excellent customer service and enhancing your reputation.
No matter how you define growth for your agency, Agent Link can help. Talk to a team member about getting started with Concierge Services today.