RightSource, Humana’s mail-delivery pharmacy, will soon have a new name and look. Beginning June 19, RightSource will become Humana Pharmacy. Likewise, RightSource Specialty will become Humana Specialty Pharmacy. Despite the changes in name, rest assured that members will continue to receive the same high level of service, commitment, quality and affordable costs they have come to expect from RightSource. There are no operational changes planned for RightSource.
RightSource began communicating to members in April with letters, emails and packaging inserts with their current prescriptions. The information is also being communicated digitally with posts on myhumana.com and Humana.com.
There may be some groups who have RightSource or RightSource Specialty marketing materials housed on internal sites or employee intranet sites. After June 19, these materials will need to be removed and groups should no longer use out-of-brand materials. Humana Pharmacy is in the process of updating our library of marketing materials and will provide newly updated materials as soon as possible.
If you have any questions, please contact your Humana sales representative or contact the Agent Support Unit (ASU) at firstname.lastname@example.org. You may also call the ASU at 800-309-3163, Monday– Friday, 8 a.m. – 9 p.m., Eastern Time.
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