• Skip to primary navigation
  • Skip to main content
  • 1-800-960-1371
  • Agent Login
  • Quoting Tools
    • Life
    • Senior
  • Free Marketing Guide
  • Blog

AgentLink

With AgentLink, you have easy access to the carriers you want and the tools and resources you need to offer the best to your clients.

  • Products
        • Life
          • Info
          • Products
          • AML Training
          • Quoting Tool
        • Senior
          • Info
          • Products
          • Certifications
          • Compliance
          • Quoting Tool
        • Group Benefits
          • Info
          • Products
          • Our Process
          • Group Enrollment Form
        • Individual Benefits
          • Info
          • Products
          • Our Process
          • Enrollment Tool
        • See our Concierge Services
  • Tools
  • Resources
    • Marketing Guide
    • Carrier Links
    • Group Compliance Resources
    • Sales Webinars
    • Training Webinars
    • Insurance Marketing Webinars
  • About
  • Contact Us
  •  1-800-960-1371
  • Life Quoting Tool
  • Senior Quoting Tool
  • Marketing Guide
  • Blog

Coronavirus Resources

Coronavirus Resources
from Carriers

We’ve created this page for agents to reference for the latest news and resources from carriers regarding the coronavirus. This page will be kept up-to-date as carriers release new information.

Carrier Quick Links

United HealthCare’s Response
United HealthCare’s Broker FAQ
United HealthCare’s Employer FAQ
Caresource’s Response
Aetna’s Response
Aetna Funding Advantage for Small Groups
Cigna’s Response
Mutual of Omaha’s Response
Principal’s Response
MetLife’s Response, Resources, & FAQ
Responses from the major Life carriers
Delta Dental Broker FAQ

Other Quick Links

Updates from NAHU
Updates from Kentucky Department of Insurance
Updates from the CDC
Updates from the White House

Anthem Coronavirus Information

See the latest from Anthem

In addition to frequently updating their web page, Anthem has release helpful documents for reference:

Utilizing LiveHealth Online
Guide to understanding benefits
Employer FAQs
COVID-19 FAQs

Anthem recently hosted a call to cover information agents need to be aware of and what Anthem is doing to address the current situation. You may access the playback of the call by dialing 855-859-2056 and using the conference ID “5292043”.

For your clients and your clients’ employees, Anthem is eliminating cost-sharing expenses for COVID-19 treatment from doctors, hospitals, and other health care professionals, including the cost of the test. There will also be no cost for telehealth visits with a doctor in their plan.

Humana Coronavirus Information

Here is the Humana Members’ FAQ and Coverage FAQ.

To help customers work through the many challenges they are facing, Humana will be:

  • Waiving cost-sharing for COVID-19 treatment, such as co-pays, deductibles, and co-insurance related to subsequent treatment for COVID-19 — including inpatient hospital admissions – in-network and out-of-network.*
  • Lifting administrative requirements for members infected with coronavirus and for all patients in settings where capacity is stretched by the needs of those infected by the coronavirus.
  • Relaxing actively at work requirements – as long as one person remains actively employed, an employer can continue to cover any employee who has been laid off as a result of COVID-19.
  • Providing more details regarding coverage, eligibility, and billing through this FAQ.
  • Continuing to advocate on behalf of employer healthcare needs with state and federal governments.
  • Updating customers with the latest coverage, company announcements, and educational resources through their centralized, online resource – COVID-19 Employer Hub.

*Employers offering level-funded premium plans can opt-out of the limited plan modification to waive member co-pays, deductibles, and co-insurance for COVID-19 treatment by calling Humana at 1-800-592-3005 by 5 PM E.T.

Additionally, Humana has shared this resource specifically for small businesses to help during this time.

Principal Rate Stability

Principal is removing renewal conversations that are going on right now. For employers with less than 500 employees and policy anniversary dates of May 1, 2020 through Aug. 15, 2020, there won’t be any rate increases. Though, Washington small group dental and all cases with scheduled vision coverage could be subject to an increase.

Families First Coronavirus Response Act

NAHU recently shared this summary of the Families First Coronavirus Response Act, which will help provide relief to those impacted by the coronavirus.

The Families First Coronavirus Response Act, includes several provisions to protect American workers and assist employers in providing emergency paid sick leave, as well as paid family leave in the case of school closures, for working families impacted by COVID-19.

The FFCRA requires employers with up to 500 employees to provide paid sick leave and paid family leave while providing a refundable payroll tax credit to employers to cover 100% of the cost of wages. There is also a refundable income tax credit made available for self-employed individuals. Employers with less than 50 employees must apply for a hardship exemption in order to qualify.

Employers must offer two weeks (10 days) of paid sick leave for COVID-19-related reasons (existing leave offered can count toward the 10 days). If the sick leave is for an employee who is sick or seeking a diagnosis, the benefit must replace all of the employee’s wages up to a maximum benefit of $511 per day. If an employee is caring for another individual who is sick, the benefit must replace at least two-thirds of the employee’s wages up to a maximum benefit of $200 per day. The paid sick leave credit offsets 100% of employer costs for providing mandated paid sick leave. The credit also offsets, uncapped, the employer contribution for health insurance premiums for the employee for the period of leave.

Employers must offer 12 weeks of paid family leave for employees who have been employed for at least 30 days with a minor child in the event of the closure of the child’s school or place of care. The first 10 days are unpaid, but the employee can overlap this with the 10 days of paid sick leave. This benefit must replace at least two-thirds of the employee’s wages up to a maximum of $200 per day. The paid family leave credit offsets 100% of employer costs for providing mandated paid family leave. The credit also offsets, uncapped, the employer contribution for health insurance premiums for the employee for the period of leave.

Under FFCRA, self-employed individuals are provided similar credits as refundable income tax credits in an amount of what self-employed workers would have received if they had been an employee receiving paid leave benefits pursuant to the mandates. For a given day that a self-employed worker could not work, they can claim a “rough justice” tax credit in the amount of their average daily self-employment income for the year.

This action taken by Congress follows several pieces of emergency guidance released by the Trump Administration. We are expecting more action from Congress and the Administration to address other aspects of the coronavirus pandemic. Be sure to regularly check your email, NAHU’s social media channels and website for any updates. Should CDC or WHO guidance change, NAHU will act accordingly and immediately update you. You can find links to pertinent information from WHO, CDC the Department of Labor and CMS on our website. We also encourage you to contact insurance carriers, check plan documents and state law, and consider the needs of your clients as coverage decisions are being made.

Life Insurance Carriers Make Selling Policies Even Easier

Both Principal and Prudential announced changes to make accelerated underwriting more accessible, including increasing the face amount limit of eligible policies and eliminating the medical exam and lab requirements for accelerated underwriting.

Find details about Principal’s full changes here.

Find details about Prudential’s full changes here.

Don’t forget to browse the free tools and resources we offer our agents and prospects, including our popular online quoting tools

Download the Digital Marketing Guide

Go to Resources

Get Contracted Now

Contract with us, to get appointed with your desired carriers

Please enter your email address below  to stay up-to-date with changes in the industry.

  • This field is for validation purposes and should be left unchanged.

Copyright © 2021 · Showcase Pro on Genesis Framework · WordPress · Log in

  • About
  • Contact
  • Careers
  • Life
  • Senior
  • Group Benefits
  • Concierge Services

Agent Login

Resources

Tools

Free Marketing Guide

1-800-960-1371

AgentLink Kentucky Office
2001 Lake Point Way, PO Box 23570
Louisville, KY 40223
Toll Free: 800.960.1371
Direct: 502.245.1371
Fax: 502.245.0978

AgentLink Indiana Office
3077 East 98th Street, Suite 135
Indianapolis, IN 46280
Toll Free: 866.462.9067
Direct: 317.569.8490
Fax: 317.569.8705

Copyright © 2020 AgentLink. All Rights Reserved.
Website Design and Digital Marketing by The Marketing Squad

  • Senior Products
  • Quoting Tool
  • Get Contracted
  • Brittney: 502-245-1371
  • Life Products
  • Quoting Tool
  • Get Contracted
  • Scott: (502) 245-1371
  • Products
    ▼
    • Life
      ▼
      • Info
      • Products
      • AML Training
      • Quoting Tool
    • Senior
      ▼
      • Info
      • Products
      • Certifications
      • Compliance
      • Quoting Tool
    • Group Benefits
      ▼
      • Info
      • Products
      • Our Process
      • Group Enrollment Form
    • Individual Benefits
      ▼
      • Info
      • Products
      • Our Process
      • Enrollment Tool
    • See our Concierge Services
  • Tools
  • Resources
    ▼
    • Marketing Guide
    • Carrier Links
    • Group Compliance Resources
    • Sales Webinars
    • Training Webinars
    • Insurance Marketing Webinars
  • About
  • Contact Us
  •  1-800-960-1371
  • Life Quoting Tool
  • Senior Quoting Tool
  • Marketing Guide
  • Blog