To meet the 90-day advance notice requirements, Humana has begun sending out individual medical product discontinuance notices to impacted members for some products. The notices make clear that their coverage remains active through December 31st, 2016 (provided that monthly payments are made) and provides guidance on options for learning about alternative coverage for 2017. Over the coming weeks, more information will be forthcoming about Humana’s 2017 individual medical plan offering.
This does not impact Humana’s Medicare, Employer Group, Dental or Vision plans. For more details, refer to the 2017 Renewals Roadmap.
If you have individual medical plan members, you can find out if members in your book of business are impacted and view the actual notification letter that the member received, by logging into Vantage through Humana.com. Access your Agent Workbench (AWB) – Renewals tab from the Business Center card, sort on the “Latest Correspondence” column to identify the most recent communications and click on the “Renewal Communications” link to see all of the renewal communications sent to your members.
Questions? Email kathy@agent-link.net
